Yogipod collects different types of data from different sources in order to provide the best possible service to its clients. The data collected, methods of collection and reasons for collecting this data will be set out below as well as the length of time that data will be stored for and the rights that the data subject has.
We do not sell customer information to any company or third party.
Visitors to our website
When someone visits www.yogipod.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone individual. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. This information is purely used in order to develop the website to work the best for its visitors.
The data collected when the subject signs up to our email newsletter consists of:
- First Name
- Last Name
- Email Address
This data will be used to deliver updates on Yogipod classes, products, events and business updates.
This data is either captured in person on a newsletter sign up sheet or within the sign up forms on our website and social media. Consent is gathered from the subject through the process of signing up in person or through the sign up forms on our website or social media. Newsletters will always come with an option to unsubscribe or un-subscription can be requested by emailing email@example.com.
This data will not be shared with any third parties.
Yoga Students of Yogipod
When attending a yoga class run privately by Yogipod, Yogipod may require some data to be collected from the student to complete a booking or ensure their safety by filling out a Physical Activity Readiness Questionnaire. The data gathered could include the below:
- Payment details
- Emergency Contact and their contact details
- Medical history relating to physical and mental health
This information is gathered in order for us to:
- Provide the best service possible to the student
- To ensure that the service is delivered in a safe and appropriate way for the student
- To process the booking or purchase
- To ensure we have the relevant data within an emergency situation should the need occur
The legal basis for holding this information is:
- Contractual necessity – in order to fulfil our contract successfully with the student and to deliver the product or service contracted
- Legitimate interest – the collection of sensitive data (medical history) is in order to ensure our service is delivered safely and appropriately to the student.
This information will be held while the student is an active student of Yogipod and following that may be held for a further 6 years to fulfil any legal requirements. Should the student prefer this data not to be held for this length of time please contact firstname.lastname@example.org.
This information will always be gathered with the students explicit consent and be stored confidentially and securely.
This data will not be shared with third parties.
People who have purchased products through Yogipod
When purchasing through Yogipod personal data will be gathered both by us and the third parties that run our ecommerce, Woocommerce and PayPal. For their privacy policies please see here.
The data that Yogipod will collect when you purchase through www.yogipod.co.uk will consist of information required to fulfil your order. These will be:
- Email address
- Phone number
- Payment details
This information is required in order to provide the best possible service and experience when using our website and purchasing our products. The data gathered may be used for the below reasons:
- To deliver the item you have purchased
- To update you on the details of your order
- To provide the best possible customer service
- To make it easier next time you visit
- To gather reviews on your purchase
This data is being held under a contractual necessity in order for us to deliver the service contracted in relation to your purchase or enquiry.
We will not pass any of your personal information onto any third parties unless necessary to complete the fulfilment of your order, such as the courier company used to delivery any goods to you.
This data will be held for the duration of the contract with the purchaser and then for a further 6 years in order to fulfil any legal obligations. Should the subject prefer this data not to be held for this length of time please contact email@example.com.
Where to log queries or complaints regarding the holding of data
At any point there is the right of the subject to submit a Subject Access Request upon the receipt of which Yogipod will provide a copy of all the data held in relation to that subject within 30 days. This request can be filed by contacting firstname.lastname@example.org.
The subject may also request for any of the below to happen to the data we currently hold on them too by contacting us on email@example.com.
- To request access to your data
- To correct or update your data
- To delete your data
- To restrict or object to how we use your data
- To move your data
Should the subject wish to lodge a complaint regarding the data capture and usage then they are within their rights to contact the Information Commissioners Office (ICO) to report their concerns.
Privacy Notice last updated April 2018